Legal
Privacy Policy
Last updated: April 2026
1. Who We Are
Wellbore Technology Inc. ("WBT", "we", "us", or "our") is a software and consultancy company headquartered at 5095 Whitestone Way NE, Calgary, Alberta T1Y 1T2, Canada. We operate the website at wellboretechnology.com and the Wellbore Technology well management platform.
2. What Data We Collect
We may collect the following categories of personal data: • Contact information: name, work email address, company, job title, and country — collected when you submit a contact or demo request form. • Usage data: pages visited, time on site, browser type, and IP address — collected automatically via cookies and server logs. • Communications: messages you send us through our contact form or email. We do not collect sensitive personal data (health, financial, or government ID data) through this website.
3. How We Use Your Data
We use your personal data to: • Respond to demo requests and contact form submissions. • Send relevant product and service information where you have given consent. • Improve the performance and content of our website (analytics). • Comply with legal obligations. We do not sell your personal data to third parties.
4. Cookies
Our website uses the following types of cookies: Essential cookies — required for the website to function. These cannot be disabled. Analytics cookies — help us understand how visitors use the site (e.g., pages visited, time on site). These are only set with your consent. You can withdraw your cookie consent at any time by clearing your browser's local storage or cookies. Declining analytics cookies does not affect your ability to use the site.
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or a jurisdiction with equivalent data protection laws, we process your personal data under the following legal bases: • Consent — for analytics cookies and marketing communications. • Legitimate interests — for responding to contact form submissions and improving our services. • Legal obligation — where required by applicable law.
6. Data Retention
We retain contact form data for up to 24 months from the date of collection, or until you request deletion. Analytics data is retained in aggregated, anonymised form.
7. Data Sharing
We share your data only with: • SendGrid (Twilio) — our email delivery provider, used to send form submission notifications. Data is processed under their Data Processing Agreement. • Hosting and infrastructure providers — for website operation. All third-party processors are bound by data processing agreements and are prohibited from using your data for their own purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data ("right to be forgotten"). • Object to or restrict certain processing. • Data portability. • Withdraw consent at any time (without affecting prior processing). To exercise any of these rights, contact us at [email protected].
9. International Transfers
Wellbore Technology is headquartered in Canada. If you access our site from outside Canada, your data may be transferred to and processed in Canada, which the European Commission has recognised as providing adequate data protection. Where we use processors in other jurisdictions, we ensure appropriate safeguards are in place.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including encrypted transmission (HTTPS) and access controls.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date below. Continued use of the site after changes constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact: Wellbore Technology Inc. 5095 Whitestone Way NE, Calgary, Alberta T1Y 1T2, Canada Email: [email protected] Phone: +1 (403) 561-1271